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What is GapOnly?

As a pet parent, when your fur baby gets sick or injured, the last thing you want to be worrying about is whether you can afford treatment.

Innovating the pet insurance claims experience, GapOnly™ reviews and calculates your claim while you’re at our clinic.


You simply pay the gap (the difference between your Vet  invoice and your pet insurance policy claim benefit).

Convenient claiming

Request a pre-approval prior to treatment, have your claim processed ahead of pick-up, or claim on the spot.

GapOnly™ claims can be processed at any stage of the pet treatment process. We lodge the GapOnly™ claim whilst you’re still at the clinic, and it’s assessed within 10 minutes.

How to claim

Let us know you’d like to submit a GapOnly™ claim for your pet’s treatment.

We will lodge a GapOnly™ claim on your behalf, and it’s assessed within 10 minutes. Any longer and the team will let you know so you can decide whether you want to stay or have the claim processed as an eClaim instead.

GapOnly also offer a pre-approval option:

We requests a pre-approval on your behalf for the proposed conditions and procedure, to ensure it’s covered under your pet insurance policy before treatment starts.

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